This Professional Telephone Etiquette course aims at helping employees create an impression from that first telephone call thereby, reflecting the Organisation in the best light possible. It focuses on developing telephone skills to deal with customers assertively, and with a sense of care and a positive attitude.
This Professional Telephone Etiquette course aims at helping employees create an impression from that first telephone call thereby, reflecting the Organisation in the best light possible. It focuses on developing telephone skills to deal with customers assertively, and with a sense of care and a positive attitude.
Learning Outcomes:
Join us at Pomegranate Institute and learn to speak with a smile!